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Can I send out unsolicited e-mail?
Absolutely not. Sending out unsolicited e-mail from your account is a direct violation of our...
Can a POP3 e-mail account have an auto responder and a forwarder?
Yes. You can have a particular e-mail address setup to be a POP3 account as well having an auto...
Can support provide me with the password for a POP3 account?
As all passwords are encrypted, we are unable to provide clients with passwords for mail...
Does e-mail on the server count towards my allotted space?
Yes. Any e-mail you have stored on the server counts as storage for your account. This is one...
How do I create additional e-mail forwarders accounts on my account?
This is done easily through your Control Panel. Simply log into your Control Panel, then select...
How do I create e-mail auto responders on my account?
This is done easily through your Control Panel. Simply log into your Control Panel, then select...
How often can I check for new e-mail?
As often as your e-mail client will allow, which is most likely every minute the application...
MailScanner Configuration
With the MailScanner service you can control what happens to spam and viruses by changing the...
MailScanner FAQ
This list of Frequently Asked Questions is provided to help you understand the Mail Scanning...
Mailscanner Anti-Spam
Mail Scanner Service (or MS) is a replacement for Spamassasin, now removed from your control...
Outgoing (SMTP) mail authentication using an iPhone
When sending email using our service, it's necessary to have the outgoing (SMTP) connection...
Setting your default e-mail address
Any e-mail that is sent to an unknown account at your domain name, such as...
What does "host not found" in email responses mean?
This message is sent back to you, the sender, from the SMTP server. The server is telling you...
Why can't I connect to the POP3 server?
There are several reasons why you may not be able to connect to the POP3 server, and thus, not be...
Why do I get a returned/bounced email?
There are many reasons this can happen, but e-mail "bounces" back to the sender usually under 3...
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